We’re celebrating 500 Trustpilot reviews! Read 5 of our faves…
We’re celebrating receiving 500 reviews on our Trustpilot profile today! How exciting!
Our ethos is “we are here to make life easier and better for everyone” and we always work hard to WOW our clients throughout their journey with us.
We wanted to start getting feedback from our clients to make sure we actually did make their life easier and better… So, we launched our Trustpilot profile in August 2017!
Trustpilot is an independent review site where our clients can provide honest feedback and we invite every single person we work with to share their experience.
Since we created our profile we’ve got over 500 reviews and we’re rated as 9.8 out of 10.
We love our clients and their feedback has genuinely shaped our business as we want to keep improving our service in whatever way we can!
To celebrate our 500th review, here’s 5 of our faves…
“Cannot recommend this service enough.
They have been consistent with their service throughout the process of our mortgage and nothing was ever too much trouble. They always made sure they put us first, tailoring their services to our needs and life schedules. We would particularly like to thank Emma, Fay and Taryn for their kindness, support and commitment – you have all been fantastic and went above and beyond.
If you’re looking for a reliable, friendly broker to get you a mortgage, then look no further.” – Rosie
“My whole experience and dealings with Key Solutions has been second to none. They have been most helpful, polite, and friendly throughout the process of obtaining our mortgage. The process itself has also been made extremely easy due to the assistance you receive from the staff. I would highly recommend them as a company and will be sure to keep them in mind should I ever need a mortgage adviser in the future.” – Chloe
“Key Solutions set up my mortgage originally and when I came out of my fixed term after two years they reminded me with a simple email. I contacted their office dreading the usual hassle of acquiring a new deal. Two or three very simple phone calls and they had me on a better rate than my lender could offer. Very simple, very professional, very courteous. They have me believing their ethos that ‘they want to make life easier and better for everyone’. Would definitely use their service again.” – GB Tyres
“Absolutely fantastic! As a first time buyer I had no idea what I was doing! My adviser, Paul, was there every step of the way, always at the other end of the phone/email to answer any questions I had/help I needed, and there were a few! Paul and the KS team made the whole experience smooth and easy to understand, couldn’t recommend more highly.” – Amy
“Key Solutions were fantastic! We had so much hassle with our last mortgage adviser it seemed like he was doing us a favour but with Key Solutions they wanted to help us in every way possible. Our adviser Emma Wyatt was always at the other end of the phone when we needed her and she made the process much less stressful than our first experience we can’t thank her enough! I highly recommend Key Solutions and I hope the company grows their customer base and continues to help many other families along their journey to find a new home.” – Mr Stevens
Fancy reading all 500? Then head on over to our profile and check them out.